Inside Sales Account Manager

At Barentz, we’re all about Creating Customer Success® and we’re looking for a detail oriented Inside Sales Account Manager who shares this passion to join our team!

Summary of the Position

The Inside Sales Account Manager plays a fundamental role in achieving customer acquisition and revenue growth objectives by sourcing new sales opportunities through inbound lead follow-up and outbound calls and e-mails. They will build relationships and understand customer business in order to provide appropriate products or solutions.

Essential Duties and responsibilities*

• Develop and implement strategies to maintain and grow Barentz’ market presence and gross profit
• Prompt follow-up on company and principal supplied leads
• Move prospects through the sales process to secure new business
• Collaborate with Management and outside sales as needed on specific accounts within their territory
• Incorporate appropriate sales techniques when prospecting new customers, ensuring effective communication of Barentz’ brand and market presence
• Utilize product knowledge and sales experience to clearly deliver the value proposition to customers, existing and new
• Sustain and improve upon the level of service offered to our customers via unique and new service initiatives to ensure we are Creating Customer Success® at all times
• Represent Barentz as a leader in the industry through conferences, industry events, social media platforms, networking events, etc.
• Prepare and deliver sales presentations and product demonstrations, where applicable, either in person or virtually
• Serve as a liaison with Principal Management and Key Supplier(s) on specific accounts within the assigned territory
• Address customer questions, concerns and inquiries with a sense of urgency and accuracy
• Send quotes to new/existing customer and sample requests, etc., as required
• Participate in new product introductions, training, joint sales calls, and testing
• Support and lead by example, Barentz’ culture, values and fundamentals
• Participate in ongoing personal development opportunities including, but not limited to, product and sales training
• Issue timely reporting of customer issues and opportunities through call reports, emails, phone calls, and other means of communication
• Other duties as requested

Qualifications

• Technical degree in Chemistry, Biology or Engineering preferred
• 3+ years sales, tech services and/or lab experience preferred
• Demonstrated sales success
• Professional sales management discipline including the use of CRM, documentation of sales activities (call reports, account plans, customer/prospect profiles, itineraries, account profitability review) and development of a territory plan
• Exceptional interpersonal and communication skills, as they will be responsible for interacting with customers, suppliers, colleagues and the management group on a daily basis
• Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
• Effective written and verbal communication skills and the ability to adapt communication style to the audience as needed
• Software knowledge of Microsoft Office including Outlook, Teams, Word, Excel and PowerPoint.
• Act legally and ethically in all professional relationships in adherence with Barentz’ values and fundamentals.

Work Environment

Work is performed in a typical office setting where the temperature is maintained throughout the year. Some travel may be required. There may be exposure to production and laboratory facilities where proper PPE is required.

Physical requirements

The position is moderately sedentary. Use of a computer and phone are required on a regular basis for verbal and written communications.

*To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Please notify your supervisor or Human Resources if you require an accommodation.

Barentz North America, LLC is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected class.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Barentz regularly reviews the current federal & state COVID-19 protocols in each facility & appropriate measures are being taken. Some positions may be deemed remote/hybrid based upon business needs & eligibility under the Barentz Remote Work Policy.

Application Question(s):

How did you hear about this opportunity? If it is as a referral from a current Barentz employee, please note the referring employee's full name here in order for them to be eligible for our Referral Program awards.

Education:

• Bachelor's (Preferred)

Experience:

• Inside Sales/Account Management: 3 years (Preferred)
• MS Office, Sales CRM: 1 year (Preferred)

Work Location: One location

If you are interested in joining our team, please forward your resume and cover letter to: careers@barentz.us.